The support channel has gained a second voice.
From now on, emails sent to Katoptron are answered with the cadence and tone of the hierophant — the same presence of the oracle, now available outside the session. For urgent technical questions there is a second, more direct channel.
How it works:
- General emails receive responses in the voice of the hierophant, within the hermetic context of the app
- Critical support questions are prioritized and answered in direct mode
- Users with VIP access have separate service, without waiting
It is not a generic support chatbot. The system reads the context of your email and responds according to what was asked — within the real limits and possibilities of the app.
Contact: hierophant@katoptron.guru